What is a Basic Service demat Account?
A Basic Service Demat Account (BSDA) is designed with small investors in mind, catering to those who may invest small amounts in stocks, bonds, ETFs, mutual funds, and more. The…
How to log in to Tradejini Backoffice (Sparc) on Mobile?
Step 1: Log in to the CubePlus App. Step 2: Tap on “User ID” at the bottom right of your screen. Step 3: Select “Account” and then “Reports” and you’ll…
How to log in to Tradejini Backoffice (Sparc) on Web?
Step 1: Log in to CubePlus. Step 2: Locate and click on your User ID logo at the top right corner. Step 3: Click on “Reports” and you will be…
Why are SMS and email trade alerts from the exchanges not received?
If you are not receiving SMS and email trade alerts from the exchanges, it might be due to incorrect contact details registered with the Tradejini and in Exchanges. If your…
Why is “Risk disclosures on derivatives” displayed on every login?
In line with SEBI’s guidelines, we are required to display Risk Disclosures on Derivatives to our clients each time they log into their trading accounts. This ensures that you are well-informed…
I don’t have access to the email id and mobile number registered with Tradejini. What can I do if I want to trade again with CubePlus?
All crucial notifications, including OTPs, login passwords and other details, will be sent only to your registered email address and phone number. Hence update your latest mobile number and email…
What are the best practices for securing a trading account?
1. Keep Your Credentials Confidential: Guard your Tradejini account like a vault! Never disclose your login ID, password, or Two-Factor Authentication (2FA) details to anyone. These are your personal keys…
What to do if the access to the Time-based OTP (TOTP) Authenticator app is lost?
If you’ve lost access to your TOTP authenticator app on your mobile, don’t worry. Follow these steps to regain control: Attempt Biometric Login: 1. Open your CubePlus App. 2. If…
How is CubePlus App code and external TOTP better than SMS OTP?
SMS OTP has been a common choice for Two-Factor Authentication (2FA) across various industries. However, in the dynamic realm of capital markets, Tradejini acknowledges certain drawbacks associated with using SMS…
What is an App Code and why is it displayed on CubePlus App?
The CubePlus App Code is a time-based, one-time password (TOTP) created right in your CubePlus App. It’s a crucial step to ensure secure access to your CubePlus Web account. This…
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