What is the error “PAN Already Exists” and how do I rectify it.
If you encounter the ‘PAN already exists’ message, implies that the PAN Number fetched from digilocker/manual upload is already mapped to a registered user of Tradejini. A user is not…
What is the error “ Invalid PAN” and how do I rectify it.
Some of the reason for the error are – – Ensure your PAN card and Aadhar Card are linked to proceed further in the EKYC process. – The Image of…
Why do I have to upload the PAN card here and why is it not fetching the information from digilocker?
Your PAN details are not available on Digilocker, hence we are unable to fetch the details from Digilocker. Accordingly, you are requested to upload the PAN Card manually. Ensure your…
What to do if you have forgotten your 6 digit security pin?
If you forget your 6-digit security pin, use the Forgot /reset option on the same screen to quickly regain access and proceed with the account opening process. The portal will…
What to do if you have not registered with digilocker?
It is advisable to register with Digilocker for a secure account opening experience, allowing you to store and access essential documents like Aadhaar and PAN. Even othewise, our EKYC process…
What to do if my aadhaar is not linked to my pan number?
Follow the step-by-step guidelines provided by the Income Tax Authorities to link your Aadhaar with your PAN number. Link to the official Income Tax Website. (https://www.incometax.gov.in/iec/foportal/help/how-to-link-aadhaar)
What to do if my aadhaar is not linked to my mobile number?
If your mobile number is not registered with Aadhaar, visit a Permanent Enrolment Centre to get it registered. Link to the official website of UIDAI. (https://uidai.gov.in/en/my-aadhaar/about-your-aadhaar/updating-data-on-aadhaar.html#:~:text=If%20you%20have%20not%20registered,Centre%20to%20get%20it%20registered.)
Can I use a different mobile number to open my account as compared to the number linked to Aadhar?
Yes, you can use a different mobile number, but it’s recommended to use the same number linked to the Aadhaar. In case of a difference in the mobile number/email ID…
What are the documents that can be fetched from digilocker?
Documents that can be fetched from Digilocker include Aadhaar and PAN details.
If I don't have a digilocker account can I still continue this step?
Yes, you can proceed without a Digilocker account, but it’s preferable to create one and update the info in the Digilocker app. You will be guided through the digilocker account…
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