If you want to activate a voluntarily deactivated account, you need to send us a mail requesting activation of your account if it is within a period of 12 months.…

Know Your Customer (KYC) is a mandatory process to confirm a customer’s identity and gather details such as income and profession. It is mandated by SEBI guidelines for opening an…

Email from help@tradejini.com asking for KYC information can be due to one of the following reasons: 1. KYC - Re-KYC pending. - Incomplete or incorrect address captured. - Address mismatch.…

As per SEBI guidelines, stockbrokers like Tradejini must allocate client funds segment-wise with the Clearing Corporation (CC). This ensures that the balance maintained with Tradejini is segregated and allocated segment-wise based…

Tradejini sent you an email about a blocked mobile number because the regulatory authority, TRAI (Telecom Regulatory Authority of India), provides a list of permanently disconnected mobile numbers called the…

All official emails from Tradejini will have the domain ‘@tradejini.com’. If you receive any email from a different domain claiming to be from Tradejini, it is not genuine. We take…

Yes, Tradejini’s CubePlus provides a convenient feature that sends push notifications for every executed trade. To activate this feature, follow these steps: Step 1: Login to your CubePlus App/Web. Step…

As per SEBI guidelines, CDSL sends these notifications to keep you informed about the transactions of securities in your demat account. You are advised to cross check the same with your…

1. What is Tradejini’s KYC validation process? Tradejini, in accordance with SEBI guidelines, relies on KYC Registration Agencies (KRA) to validate clients’ KYC details. Upon successful registration, clients receive an…

If there is no trading activity in your Tradejini account for 24 consecutive months, it is considered inactive according to NSE and BSE circulars. In such cases, Tradejini initiates additional…